Customer Support Overview

Contact Us

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Privacy & Security

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Shipping & Delivery

Go here for any questions regarding shipping and delivery See Shipping & Delivery.

Returns & Exchange

For information on how to return or exchange items. See Returns & Exchange.

The Pond Guy Promise

Our #1 priority is customer satisfaction. To provide our customers the best experience possible we promise to:

Provide Free Tech Support From Our Dedicated Staff of Knowledgeable Pond Guys & Gals

Match Competitor Prices

Maintain 100% Customer Satisfaction

Meet The Pond Guy

Jason Blake

Realizing the demand for comprehensive pond treatments, a motivated 15 year old Jason Blake hired his 1st employee and The Pond Guy® was born. Hailing from humble beginnings as a pond raking business based in his parent’s pole barn, Jason Blake has grown a small town pond service into a nationwide company providing pond care products to customers in all 50 states.

The Pond Guy We Know Ponds