Our mission is to provide our customers with the service that they have come to expect and deserve. We do this by helping customers with their needs, whether it be building a pond, upgrading their pond or troubleshooting problems. The Pond Guy®, Inc. pledges to help our customers every step of the way in their project to create and enjoy some of nature’s most majestic water features and waterways. Feel free to contact us anytime with all of your pond concerns.

Toll-Free Sales and Tech Support:
If you are having trouble, and you cannot find the answer on our website, then please contact us at 888-766-3520 for our tech support. Our tech support are always prepared and ready to answer your call. We are dedicated to helping find simple solutions for you and your pond

Tech Support Hours:
March 1st - October 31st
8:00AM - 6:00PM Mon, Tues, Thurs, Fri
8:00AM - 7:00PM Wed
9:00AM - 5:00PM Sat
Closed Sunday

November 1st - February 28th
9:00AM - 5:00PM Mon - Fri

Alternate Ways to Contact Us:
Fax Number: (810) 765-8600
Ask The Pond Guy Email
E-mail comments about our website