Still have questions after using our Pond Help Guide?

Submit your question by simply filling out one of the forms below. Please give us as much information as possible about your pond, including size, fish types, etc. Please expect up to 72 hours for an email response.

Click Here for the Pond Help Guide

To better expedite your request, please choose from one of the following options:

Tech Support & Customer Care

Phone: 866-POND-HELP (766-3435)
Fax: 586-589-8600
Address: 15425 Chets Way Street - Armada, MI 48005

Monday - Friday: 8:00 am to 6:00 pm EST
Saturday & Sunday: Closed

Login or create an account for free and get expert tips and advice your pond setup.

Local Retail Store Location & Hours

Our Retail Store in Armada, MI.

Retail traffic is closed for the season (reopening March of 2022) but we are available by phone for general pond questions and orders, reach out to our call center:

  • Weekdays: 8am - 6pm ET
  • Sat-Sun: Closed

15425 Chets Way Street
Armada, MI 48005

Visit us at WeKnowPonds.com to learn more about our local services, showroom and display ponds.