Still have questions after using our Pond Help Guide?

Submit your question by simply filling out one of the forms below. Please give us as much information as possible about your pond, including size, fish types, etc. Please expect up to 72 hours for an email response.

Click Here for the Pond Help Guide

To better expedite your request, please choose from one of the following options:

Tech Support & Customer Care

Phone: 866-POND-HELP (766-3435)
Fax: 586-589-8600
Address: 15425 Chets Way Street - Armada, MI 48005

Monday - Friday: 8:00 am to 6:00 pm EST
Saturday: 9:00 am to 4:00 pm EST

Login or create an account for free and get expert tips and advice your pond setup.

Local Retail Store Location & Hours

Our Retail Store in Armada, MI

Open March 1st - October 27th
Wednesday – Friday: 10am to 6pm EST
Saturday: 9am – 4pm EST
(Open March Through June Only)
Sunday – Tuesday: Closed

15425 Chets Way Street
Armada, MI 48005
Phone: 586-336-7663

Visit us at to learn more about our local services, showroom and display ponds.