The Pond Guy is the leading supplier of pond, lake, and water garden products in the United States. Our nearly 200 employees serve customers in 50 states and 10 countries. We have a positive work environment with top-rated company culture.
The Pond Guy was awarded the Top Workplaces honor from the Detroit Free Press. Awards are based on a confidential, third-party survey, in which 95.9% of our employees rated us as a top workplace. The company scored in the 99th percentile in the following areas: direction, values, appreciation, execution, and managers.
The Pond Guy continues to grow, which is why we continue to hire and search for new members to join our tribe. In the past 5 years, we have steadily increased from 80 to almost 200 employees, and each employee is a valued member of our tribe.
Are you interested in joining a growing company with an award-winning culture? Apply today!
Full Time Employment
While we do offer a few positions to those looking for extra work in the summer, the rest of our employees are with us year-round. You're probably asking yourself, "What can they do to a pond that's frozen over?" The short and simple answer is not much, but this doesn't mean we don't stay busy! As our busy season continues to grow, the preparation time grows with it. We dedicate a lot of our winter months to training our employees and completing projects to make our busy season that much easier and efficient for our customers and our employees. In addition, the business-to-business side of our company, builds and manufactures inventory during the winter for spring distribution.
Core Values
At The Pond Guy we put emphasis on our Core Values — we strive to demonstrate them in our day to day life. Read more about our core values on our team page.
Your Health is Important to Us
Health, vision and dental insurance for you and your dependents. The Pond Guy provides a monthly contribution to help cover these costs. Short-term disability insurance. This is a great option for employees as it provides coverage for injuries and/or surgeries for events that occur outside of work as well as maternity leave. Life insurance at NO COST to the employee.
We Help You Plan for the Future
401(k) with employer match. Our plan is absolutely amazing! Employees can roll over and/or begin contributing to their 401(k) after 90 days of employment. After one year of employment, The Pond Guy matches 401(k) contributions 1 for 1, up to 4%. Employees are fully vested immediately.
Work and Life Balance
Paid Time Off (PTO) after 90 days. Immediate eligibility for eight (8) company-paid holidays. We care about our employees’ needs and ensure there are opportunities for open communication. Managers meet individually with employees quarterly (or more frequently) and are available to discuss any concerns employees have.
Culture is Key
We’ve all had that first day on the job... The one where we’re so impressed with the company’s excitement of their core values only to find out that that’s it. That’s where it ends. The book shuts and they're never spoken of again. That’s not us. We know that to ensure our culture reflects our core values we must practice them every day and work hard to continue, grow and sharpen them. We openly discuss these core values through our quarterly review process as well as through our training. We actively look for individuals to join our team who share these values!
A Look Inside The Pond Guy
We care greatly about the health of our tribe members and their families. Due to the recent events of COVID-19 we have transitioned many of our positions to temporarily work from home when possible. For those still reporting to the office social distancing and additional cleaning measures are in place. When we are able to be together again our new spaces promote our tribe mentality. We have a brand new, kitchen and break room which features café style seating and couches. We also have an outside eating area with a great view of our Koi pond and a full-size pond just a 5-minute walk away with another great seating area. We have our own iced tea machine which is made daily and our own slushy machine for those hot days!
Hands down the top ranked item that employees love about working here is the people. Employees often describe our working environment as a laid-back environment with high expectations. Very contradictory right? We say the same thing every time it comes up. It's usually explained as a place they feel they can relate and communicate with coworkers and enjoy the comradery and teamwork of driving to meet their goals together. Our culture creates an environment of caring and working hard to ensure our customers receive a quality product in an efficient manner.
Careers
When people hear The Pond Guy, they most commonly picture 2 guys in a garage with a boat or a sprayer and are surprised when they learn of everything we do in house. Our departments consist of Accounting, Customer Service (phone and face-to-face), Outside Sales, Facilities/Maintenance, Production, Product Development, Repair Center, Warehouse (Shipping & Receiving), Marketing, Creative Design, IT, Software Development, HR, Purchasing and Local Services which includes Applicators and Technicians. Our non-busy season allows us to do cross training and provide exposure to the different possibilities for career growth.
Find Your Role in the Tribe
Administrative Assistant
Do you find it exciting to meet new people and are an enthusiastic contributor to your team? Do you enjoy helping employers find the perfect fit?
Our Administrative Assistant is a critical contributor in showcasing our company culture. This position works within the Human Resources department but is also the primary receptionist for guests. As the guest receptionist you will be the first point of contact for visitors and future Tribe members. Maintaining a clean and organized guest area will be pertinent in this position. In the Administrative Assistant role, you will support with execution of processes to ensure that applicants get a high level of customer service throughout the interview process. A passionate, driven individual will be required to support company hiring and retention goals.
Requirements: Minimum of 3 years of experience in an administrative position with face-to-face customer experience. High school degree, college degree preferred. Hands-on mindset with the ability to work in an office environment. This position requires manual dexterity for typing, sitting at a desk and looking at a computer screen for typing for long periods of time. Excellent written and verbal communication skills. Proficient computer knowledge in word and excel.
Availability: You must be available to work between the hours of 8:30 AM and 5PM Monday – Friday with the occasional evening or Saturday for interviews that must be done outside of normal business hours.
Compensation: This is a full-time hourly position with benefits.
(Health, Dental and Vision Insurance, Life Insurance, Paid Time Off, Holiday Pay, 401k With 4% Employer Match, Short-Term & Long-Term Disability, Critical Illness Insurance and Accident Insurance)
Amazon PPC Specialist
Do you find it exciting to meet new people and chat? Are you an enthusiastic contributor to your team? Do you like to face challenges and are keen to make decisions?
Our Amazon PPC Specialist is a critical contributor to the team and will be responsible for planning, optimizing, implementing, and analyzing paid and organic searches within Amazon. The position is the key to future growth. It will be responsible for the top-to-bottom coordination of all our pay-per-click (PPC) campaigns within Amazon Seller Central. The ideal candidate must possess a keen understanding of paid search.
Requirements: 2+ years of experience managing paid search programs. Fluency in amazon sponsored products, brand, and display advertising. Hands-on knowledge of best practices in SEM and a proven track record of delivering qualified traffic from both an acquisition and conversion standpoint. Fundamental knowledge and experience with web analytical tools and interfaces. Strong analytical skills with the ability to drive meaningful actions from large data sets. Exceptional copywriting, editorial skills, and experience with Walmart/Ebay PPC advertising are a plus but not required.
Availability: Our Amazon PPC Specialist role is a blended position. You can work remotely on days your onsite presence is not required. You must be available to work between 7 AM to 6 PM Monday through Friday, with occasional evenings or Saturdays for projects that must be done outside of normal business hours.
Compensation: This is a full-time salaried position with benefits.
(Training programs, Blue Cross Blue Shield Healthcare, Dental, Vision, Short and Long-Term Disability, Life, Accidental, and Critical Illness Insurance, Paid Time Off, Holiday Pay, 401k With 4% Employer Match and a Referral Program With Opportunities to Earn $1,000 per Referral.)
Application Developer
We seek an Application Developer who takes ownership of projects to create solutions to various challenges and platforms. In this position, you will work closely with all departments, including Operations/Manufacturing, Marketing, Accounting, and Customer Service, to create efficiencies that enhance the customer experience. This position requires exceptional ability to assess needs, define requirements, manage tasks, and prioritize work.
The Application Developer must be able to create and maintain RESTful APIs that integrate with different software systems and have strong organizational skills to manage multiple timelines and complete tasks quickly within the constraints of clients’ timelines and budgets.
Remote Position: Our Application Developer is a work-from-home position. However, sometimes our Application Developer may be required to come onsite or report virtually for training or other employer-sponsored events during or outside your regular work schedule.
Requirements: Bachelor’s degree in Computer Science or a related field, 3 to 5 years of programming experience in Microsoft .NET, and experience with Azure and Azure IoT Hub. Ability to work on front-end and back-end development tasks, including creating user interfaces, designing databases, and writing server-side code. Strong proficiency in using C# language to develop software applications, web applications, and APIs with skills in MS SQL Server and TSQL. Knowledge of HTML, CSS, JavaScript, GitHub, ERP systems, and data warehousing.
Availability: You must be available to work between 7:30 a.m. and 4:30 p.m. Monday – Friday, with the occasional evening or weekend projects that must be done outside regular business hours.
Compensation: This is a full-time salaried position with benefits.
(Health, Dental, and Vision Benefits, Life Insurance, Paid Time Off, Paid Holidays, 401k With Employer Match, Short-Term Disability, Long-Term Disability, Critical Illness Insurance, Accident Insurance, and Additional Training Programs.)
Copywriter
Our Copywriter creates and edits engaging content that is disseminated across various channels. These channels may include print, digital, email, and/or social. In this role, you will be responsible for creating and proofing marketing materials, product descriptions, direct email and articles, technical manuals, labels, scripts, and social media content. The ideal candidate must possess a keen understanding of customer demographics and needs as well as continue building our brand’s personality and tone; helpful, relatable, friendly, hardworking, hands-on, and experienced.
Requirements: Exceptional copywriting and editorial skills, experience in producing copy for digital, print, email, and social media channels, and a background in persuasive writing is a must. Candidates should be open and receptive to critique but also able to represent their own work and stand up for content. A solid understanding of SEO concepts is preferred. You should be a strong conceptual thinker who possesses the ability to research and gather data and have the ability to multi-task and prioritize in a fast-paced and dynamic work environment while taking accountability and ownership of his/her own work. This person should continually add value to the organization beyond their day-to-day tasks.
Availability: This is a full-time position. The typical schedule will be 7:30 AM – 4:00 PM Monday – Friday. However, some evenings and Saturdays may be required for projects that must be done outside of normal business hours.
Compensation: This is a full-time hourly position with benefits.
(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k With Employer Match, Short-Term Disability, Long-Term Disability, Critical Illness Insurance, and Accident Insurance)
Customer Care Support
(Customer Service / Administrative Assistant)
Do you find it rewarding to do things the "right way" and receive recognition for it? Are you seeking a professional workplace with established processes? Are you looking for a stable, yet fast-paced dynamic environment where you're treated like family and people care about one another?
Our Customer Care Support rep is a critical member of our team and we know that having a great support system is crucial to our culture. This is an excellent opportunity for a self-motivated administrative assistant with excellent customer service skills. This position requires interaction between multiple departments in the company in order to create wonderful customer experiences worth talking about. Computer skills are a must. This position will offer you opportunities for career advancement within our growing company.
Requirements: One year of administrative work preferred. Ability to learn quickly and retain a large amount of information. Excellent written and verbal communication skills. Proficient computer knowledge in word and excel. Hands-on mindset with the ability to work in an office environment. High School diploma, college degree preferred.
Compensation: $16-18/hr plus benefits.
(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k With Employer Match, Short-Term Disability, Long-Term Disability, Critical Illness Insurance and Accident Insurance)
Customer Service / Technical Sales Rep
($45,000 to $70,000)
Do you enjoy breaking down complex information into easy, shareable knowledge? Are you an enthusiastic contributor to your team? Our Pond Techs are a critical contributor to providing our customers with quality service and technical support. In peak season, we receive a high volume of inbound calls. You should anticipate 50-70 calls per day to assist customers with troubleshooting their pond issues.
The Customer Service/Technical Sales Representative position combines the sales aspect which provides the opportunity for commissions and bonuses on top of a great base pay, no cold calling and the opportunity to coach and guide people to better their ponds without the pushy sales tactics. For that reason, our knowledgeable and friendly Customer Service/Technical Sales Representative positions are called Pond Techs! This role is a full-time/year-round position that is hybrid. It offers time to work both at home and onsite at our headquarters in Armada, MI. Applicants should live within 120 miles or up to 2.5 hours away from our location.
Requirements: One year of face-to-face sales or customer service experience preferred. Basic mathematic calculations, conversions & ratios. Ability to effectively communicate with customers while documenting relevant information regarding their interaction. Technical background is a plus. The hands-on mindset with the ability to work in an office environment.
Compensation: $21-25/hr based on experience, plus incentives and benefits.
(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k With Employer Match, Short-Term Disability, Long-Term Disability, Critical Illness Insurance and Accident Insurance)
Digital Marketing Manager
Do you prefer a professional workplace where the focus is on details and getting things “right”? You are concerned with accuracy and like to have the necessary training to become an expert. Do you like to face challenges and make decisions on your own? You’re a decisive self-starter with the competitive drive to win.
With a strong focus on new customer acquisition and customer retention, this position is the key to future growth. This position will be responsible for planning, optimizing, implementing, and analyzing paid and organic search engine marketing activities and will be at the forefront of new search technologies.
Requirements: 3-5 years in a Digital Marketing Management role. 5+years of experience in overseeing and monitoring paid search campaigns and KPIs. 2+ years in social media or digital execution. Deep understanding of analytical tools, approaches, and methodologies for customer acquisition.
Compensation: This is a full-time position plus benefits.
(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k With Employer Match, Short-Term Disability, Long-Term Disability, Critical Illness Insurance, and Accident Insurance)
Production
Urgently hiring full/part time seasonal production employees. Our seasonal positions run from March through September.
Are you looking for a clean, quiet, family environment with GREAT hours? Are you looking for a place to work that provides an established process in which you can learn with practice? Do you prefer a professional workplace where the focus is on details and getting things "right"?
Our Production employees are instrumental as we deliver quality service to our customers. Expect thorough training in our production process which requires a focus on accuracy and detail. There is a family dynamic that extends to the customer as we strive to give them the highest quality service possible.
Requirements: Production and assembly experience is a plus. Beginner to Intermediate-level computer experience. Ability to follow procedures methodically.
Availability: The typical schedule is 6:00 am - 4:30 pm Monday - Thursday. Overtime opportunities on Friday or Saturdays may be available. Starting and ending times may vary depending on customer needs.
Don't see a shift that works for you? Flexible shifts can be tailored to your availability. Schedules must be a minimum of 5 hours and during our normal hours of operation which are 6:00 am - 4:30 pm Monday - Friday.
Compensation: $15-18/hr plus benefits.
(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k With Employer Match, Short-Term Disability, Long-Term Disability, Critical Illness Insurance and Accident Insurance)
Sales Support - Key Account Specialist
Are you customer focused? Do you enjoy building long-lasting relationships and connecting easily with others? Are you looking for a way to make an impact with an entrepreneurial approach?
Our Sales Support - Key Account Specialist is a critical contributor to providing our customers with quality service. Expect detailed training to achieve mastery of processes regarding our products and customer service procedures. There is a family dynamic at Airmax that extends to the customer as we strive to give them the highest quality service possible. The Key Account Specialist develops strong, long-term relationships with current key Airmax customers, mostly via phone and email, with some interactions face-to-face as well (which may include travel).
Requirements: High school diploma, college degree preferred. One year of face-to-face sales or customer service experience in the B2B world is preferred. Excellent written and verbal communication skills with a technical background. Proficient in Microsoft Office, knowledge of SalesForce is a plus. The hands-on mindset with the ability to work in an office environment.
Availability: You must be available to work between the hours of 8 am – 5 pm, Monday – Friday, and occasional Saturdays during the peak times.
Compensation: $21-27/hr based on experience, plus benefits.
(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k With Employer Match and Year-End Profit Sharing, Short-Term Disability, Long-Term Disability, Critical Illness Insurance, and Accident Insurance)
Service Technician (Landscaping)
Do you love the water and being outside? Are you good with people and take pride in your work?
We are looking for people who love to be outdoors and have the ability to communicate effectively and professionally with our customers. Our applicators are involved in the management of nuisance algae and aquatic weeds in and around our customer's waters, while being good stewards of the environment.
Requirements: Must possess a valid Michigan Driver's License with a clean driving record. Experience in chemical application and pesticides is preferred but is not required. We offer training and certifications.
Compensation: $18-22/hr plus benefits.
(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k With Employer Match, Short-Term Disability, Long-Term Disability, Critical Illness Insurance and Accident Insurance)
Service Technician Assistant (Landscaping)
Do you love the water and being outside? Are you looking for summer work with an option to turn into year-round? Are you good with people and take pride in your work?
Our Service Technician Assistant is a critical contributor to providing our customers with quality service. Our technicians are involved in the management of nuisance algae and aquatic weeds in and around our customer's waters while being good stewards of the environment.
Requirements: Highly organized, detail-oriented, outgoing, and pleasant with a focus on safety and procedures. Excellent verbal and written communication skills. Experience in construction, landscaping, or horticulture industries is a plus, but not required.
Compensation: $14-17/hr plus benefits.
(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k With Employer Match, Short-Term Disability, Long-Term Disability, Critical Illness Insurance and Accident Insurance)
Shipping Material Handler
Do you enjoy a fast-paced, high-demand environment? Do you enjoy being on the go? Are you looking for a place to work that provides an established process in which you can learn with practice? Do you prefer a professional workplace where the focus is on details and getting things "right"?
Our Shipping Material Handler is instrumental as we deliver quality service to our customers. Expect thorough training in our inventory location process which requires a focus on accuracy and detail. Work will include organizing and maintaining stock locations within warehouses, cycle counts of inventory, and replenishing the forward pick locations that remain stocked. Optimize warehouse space, assist in the small parcel and MTR shipping and operate all equipment in a safe and productive manner, following all guidelines and safety practices.
Requirements: 3-5 years of experience in shipping experience. Beginner to intermediate-level computer experience. High school diploma, college degree preferred. Organized and detail-oriented with the ability to follow procedures methodically. Forklift experience is a plus.
Availability: You must be available to work between the hours of 7:00 am and 3:30 pm, Monday through Friday.
Compensation: $18/hr plus benefits.
(Health, Dental, and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k With Employer Match, Short-Term Disability, Long-Term Disability, Critical Illness Insurance, and Accident Insurance)
Shipping/Warehouse- All Shifts (Full Time, Part Time & Seasonal)
Urgently hiring for the 2:00 pm - 10:30 pm seasonal shift. See all shift options below.
Do you enjoy being on the go and working in a fast-paced environment? Are you looking for a clean, well-lit workspace with a family feel to it? Are you looking for a place to work that provides an established process in which you can learn with practice?
Is this you? Then we need you on our Warehouse team! Our newer building provides a feeling of shopping in your favorite big-box store with spacious aisles and a tidy, organized environment. While there is plenty of room, there is still a tight-knit tribe feeling working alongside a team of 30 coworkers. See the details of the position below.
Requirements: Shipping and assembly experience are a plus. Beginner to Intermediate-level computer experience. Organized and detail-oriented. Ability to follow procedures methodically. Manual dexterity for working with small components. Position involves continual lifting, lowering, and carrying packages that typically weigh 25-40 lbs. and managing packages up to 150 lbs. as well as standing/stooping for long periods of time.
Availability & Compensation
We have openings for full-time, part-time and seasonal positions. During our peak season (March through August) our distribution center operates from 7 AM to 10:30 PM, Monday through Friday. Saturdays may be available during peak season.
During the months of September through February the hours of operation are 7 AM to 3:30 PM, Monday through Friday.
The following shifts are available:
• Don't see a shift that works for you? Flexible shifts can be tailored to your availability. Schedules must be a minimum of 5 hours and during the hours of 7 AM-10:30 PM
• 7 AM-3:30 PM - $17 per hour, full-time (40+ hours) and part-time (24 hours or less) availability
• 2 PM-10:30 PM - $18 per hour, seasonal availability
Benefits are included for full-time permanent positions. (Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k With Employer Match, Short-Term Disability, Long-Term Disability, Critical Illness Insurance and Accident Insurance).
VP of Technology
Are you looking to drive change? Do you want to be a part of a strategic management team? If so, then we need you as our VP of Technology. We need a VP of Technology that is looking to make an impact and has a positive attitude and the words “can’t” and “impossible” are not a part of your vocabulary. This person should continually add value to the organization beyond their day-to-day tasks.
The Pond Guy, Inc. is a growing, innovative company with a need to advance our systems. We are in the beginning stages of selecting, implementing, and optimizing a new ERP system and we need YOU to become the point person and owner of this project. Upcoming projects will heavily focus on developing IoT for our current and future products. This role has the ability to make a significant impact on the growth of the company.
Our core competencies are in eCommerce and brand development of specialty products for both natural and man-made water bodies. We serve customers in all of North America and several overseas markets, selling in both B2B and B2C.
Requirements: 4 + years of experience as VP of Information Technology, CIO, or similar role. Extensive experience with IT helpdesk function including hardware deployment and system access. Extensive hands-on experience with the design, development, and implementation of IT systems. Outstanding knowledge of the modern tech stack of cloud/SaaS applications.
Solid understanding of data analysis and data engineering in a hyper-growth company and understanding of Telematics. Demonstrated knowledge of budgeting, financial planning, and business operations. Demonstrated strong ability to match technical solutions with customer business requirements. Analytical mind and great problem-solving skills and outstanding communication with a variety of different audiences and strong presentation skills.
Availability: You must be available to work between the hours of 7 AM and 6 PM Monday – Friday with the occasional evening or Saturday for projects that must be done outside of normal business hours.
Compensation: This is a full-time salaried position with benefits.
(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Paid Holidays, 401k With Employer Match, Short-Term Disability, Long-Term Disability, Critical Illness Insurance, Accident Insurance)
General Apply
Job Description: Year after year, The Pond Guy continues to grow and recruit talented people to join our Tribe. Our current job listings don’t always reflect future growth opportunities. If you don't see the specific role you are looking for or have read our reviews and are interested in joining our Tribe, please let us know your areas of interest.
Job Requirements: Submit your information below, and we will reach out to you with future opportunities to join our Tribe. Thank you for your interest in The Pond Guy.
Internships at The Pond Guy
Job Description: Are you interested in doing meaningful work while learning more about your chosen career field? Our paid interns will gain practical, real-world experience in the following areas of study: Accounting, Engineering, Human Resources, IT, and Marketing. As an intern, you will also have exposure to other business areas through job shadowing and networking opportunities.
To qualify, you must be a student working towards a related degree. Interns are expected to work 24-40 hours per week for a minimum of 10 weeks.
Job Requirements: Submit your information below, and we will reach out to you with internship opportunities within our Tribe. Thank you for your interest in The Pond Guy.