About Us

About Our Company

The Pond Guy is a growing company with over 140 employees. We are a pond and lake, water garden supply and service company with customers in all 50 states.

Full Time Employment

While we do offer a few positions to those looking for extra work in the summer, the rest of our employees are with us year-round. You're probably asking yourself, "What can they do to a pond that's frozen over?" The short and simple answer is not much, but this doesn't mean we don't stay busy! As our busy season continues to grow, the preparation time grows with it. We dedicate a lot of our winter months to training our employees and completing projects to make our busy season that much easier and efficient for our customers and our employees. In addition, the business-to-business side of our company, builds and manufactures inventory during the winter for spring distribution.

Core Values

At The Pond Guy we put emphasis on our Core Values — we strive to demonstrate them in our day to day life. Read more about our core values on our team page.

Benefits

Your Health is Important to Us

Health, vision and dental insurance for you and your dependents. The Pond Guy provides a monthly contribution to help cover these costs. Short-term disability insurance. This is a great option for employees as it provides coverage for injuries and/or surgeries for events that occur outside of work as well as maternity leave. Life insurance at NO COST to the employee.

We Help You Plan for the Future

401k with employer match. Our plan is absolutely amazing! Once eligible, if you choose not to contribute to your 401k, The Pond Guy still provides a 3% match. If you contribute 5% or more, The Pond Guy ups their contribution to 4%. Profit Sharing is rolled into your 401k.

Work and Life Balance

Paid Time Off (PTO) after 90 days. Paid Holidays after 1 year.

Option to earn 2 additional paid holidays before your 1-year anniversary.

Culture is Key

We’ve all had that first day on the job... The one where we’re so impressed with the company’s excitement of their core values only to find out that that’s it. That’s where it ends. The book shuts and they're never spoken of again. That’s not us. We know that to ensure our culture reflects our core values we must practice them every day and work hard to continue, grow and sharpen them. We openly discuss these core values through our quarterly review process as well as through our training. We actively look for individuals to join our team who share these values!

Life at The Pond Guy

A Look Inside The Pond Guy

We care greatly about the health of our tribe members and their families. Due to the recent events of COVID-19 we have transitioned many of our positions to temporarily work from home when possible. For those still reporting to the office social distancing and additional cleaning measures are in place. When we are able to be together again our new spaces promote our tribe mentality. We have a brand new, kitchen and break room which features café style seating and couches. We also have an outside eating area with a great view of our Koi pond and a full-size pond just a 5-minute walk away with another great seating area. We have our own iced tea machine which is made daily and our own slushy machine for those hot days!

Hands down the top ranked item that employees love about working here is the people. Employees often describe our working environment as a laid-back environment with high expectations. Very contradictory right? We say the same thing every time it comes up. It's usually explained as a place they feel they can relate and communicate with coworkers and enjoy the comradery and teamwork of driving to meet their goals together. Our culture creates an environment of caring and working hard to ensure our customers receive a quality product in an efficient manner.

Careers

When people hear The Pond Guy, they most commonly picture 2 guys in a garage with a boat or a sprayer and are surprised when they learn of everything we do in house. Our departments consist of Accounting, Customer Service (phone and face-to-face), Outside Sales, Facilities/Maintenance, Production, Product Development, Repair Center, Warehouse (Shipping & Receiving), Marketing, Creative Design, IT, Software Development, HR, Purchasing and Local Services which includes Applicators and Technicians. Our non-busy season allows us to do cross training and provide exposure to the different possibilities for career growth.

Find Your Role in the Tribe

Digital Marketing Manager

Do you prefer a professional workplace where the focus is on details and getting things “right”? You are concerned with accuracy and like to have the necessary training to become an expert. Do you like to face challenges and make decisions on your own? You’re a decisive self-starter with the competitive drive to win.

With a strong focus in new customer acquisition and customer retention, this position is the key to future growth. This position will be responsible for planning, optimizing, implementing and analyzing paid and organic search engine marketing activities and will be on the forefront of new search technologies.

Requirements: 3-5 years in a Digital Marketing Management role. 5+years of experience in overseeing and monitoring paid search campaigns and KPIs. 2+ years in social media or digital execution. Deep understanding of analytical tools, approaches and methodologies for customer acquisition.

Compensation: This is a full time position plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Solutions Architect

Do you like working as a team to implement innovative cloud solutions and solve technical pain points while using the latest cloud computing technologies? Do you have leadership skills that allow you to successfully launch projects such as software integrations or new application rollouts?

Our Solutions Architect is a critical contributor to our IT team. This position requires exceptional ability to assess needs, define requirements, manage projects and prioritize work. Excellent verbal and written communication skills are required. The most important quality is a "get it done" work ethic.

Requirements: 2 to 5 years development leadership. 5 to 7 years programming experience. A solid understanding of development processes, from the layout/user interface to relational database structures. Understanding of IT Infrastructure is a PLUS. Solid presentation, listening, and communication skills.

Compensation: This is a full time position plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Application Support Specialist

Are you a highly motivated and energetic IT professional who enjoys creating and following up on solutions to various challenges and platforms? Are you a self-starter who is comfortable taking ownership over projects and is able to work independently or collaboratively in a team environment?

Our Application Support Specialist is a critical contributor to our entire company. This position requires exceptional ability to assess needs, define requirements, manage tasks and prioritize work. Excellent verbal and written communication skills are required. The most important quality is a "get it done" work ethic.

Requirements: At least 1 year in application support. Experience working with SQL database a plus. Experience creating support documentation a must. Provide excellent customer service and support. Exceptional organization and coordination skill sets.

Compensation: This is a full time position plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Amazon Marketplace Manager

Do you like working in a fast-paced environment where the focus is on details and getting things "right"? Are you a decisive self-starter with a scrappy, get-it-done attitude who is passionate about analyzing data to solve business problems?

This position will own marketplaces and related projects from end-to-end, influencing business decision making, improving the customer experience, and increasing revenue through existing and potential future marketplace partners (Amazon, eBay, Walmart). This position is responsible for the effective use of catalog management systems and other tools to manage the operational responsibilities of our marketplace business. This position will also be responsible for issue identification and resolution related to item set up, brand management, customer service, and fulfillment.

Requirements: 5+ years of experience in Marketplace advertising and management. Strong understanding of Amazon Seller Central, and other third-party marketplaces including eBay and Walmart. Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills.

Compensation: This is a full time position plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Senior Graphic Designer

Are you self-driven and have excellent communication skills? Do you have the ability to handle multiple projects at once?

This position will collaborate with other departments in developing a wide variety of print and digital communications, e-blast communications, photo editing/product shoots and some web page layouts. The position is heavily digital and print design with some photography/Photoshop work. Familiarity with DSLR photography is required.

Requirements: 5+ years or more working as a professional designer. Proficient with Adobe Creative Suite Software a must. Working knowledge of DSLR camera - Photoshop skills clipping and color correcting images. Experience in digital and print design required. BFA or related degree.

Compensation: This is a full time position plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Paid Search Manager (PPC Manager)

Do you prefer a professional workplace where the focus is on details and getting things "right"? You are concerned with accuracy and like to have the necessary training to become an expert. Do you like to face challenges and make decisions on your own? You're a decisive self-starter with the competitive drive to win.

The Paid Search Manager will manage all paid search campaigns on Google, Yahoo and Bing, as well as other search and display marketing engines. A successful Paid Search Manager will effectively manage the paid search budget and work with the Marketing and Creative teams in order to maximize ROI, drive traffic and customer acquisition.

Requirements: Fluent in Google AdWords and Bing Ads. 5+ years of experience managing paid search programs. Requires hands-on knowledge of best practices in SEM and a proven track-record of delivering qualified traffic from both an acquisition and conversion standpoint. Strong analytical skills with ability to drive meaningful actions from large data sets. Proficient in Google Analytics, conversion tracking, tag manager, e-commerce and geo targeting. Marketplace experience a plus but not required.

Compensation: This is a full time position plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Customer Care Support
(Customer Service / Administrative Assistant)

Do you find it rewarding to do things the "right way" and receive recognition for it? Are you seeking a professional workplace with established processes? Are you looking for a stable, yet fast-paced dynamic environment where you're treated like family and people care about one another?

Our Customer Care Support rep is a critical member of our team and we know that having a great support system is crucial to our culture. This is an excellent opportunity for a self-motivated administrative assistant with excellent customer service skills. This position requires interaction between multiple departments in the company in order create wonderful customer experiences worth talking about. Computer skills are a must. This position will offer you the opportunities for career advancement within our growing company.

Requirements: One year of administrative work preferred. Ability to learn quickly and retain a large amount of information. Excellent written and verbal communication skills. Proficient computer knowledge in word and excel. Hands-on mind set with ability to work in an office environment. High School diploma, college degree preferred.

Compensation: $16-18/hr plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Production

Are you looking for a clean, quiet, family environment with GREAT hours? Are you looking for a place to work that provides an established process in which you can learn with practice? Do you prefer a professional workplace where the focus is on details and getting things "right"?

Our Production employees are instrumental as we deliver quality service to our customers. Expect thorough training in our production process which requires a focus on accuracy and detail. There is a family dynamic that extends to the customer as we strive to give them the highest quality service possible.

Requirements: Production and assembly experience a plus. Beginner to Intermediate-level computer experience. Ability to follow procedures methodically.

Compensation: $14-18/hr plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Shipping/Warehouse - Seasonal Full-Time

Do you enjoy being on the go and working in a fast-paced environment? Are you looking for a clean, well-lit workspace with a family feel to it? Are you looking for a place to work that provides an established process in which you can learn with practice?

Our Warehouse employees are instrumental as we deliver quality service to our customers. Expect thorough training in our shipping process which requires a focus on accuracy and detail.

Requirements: Shipping and assembly experience are a plus. Beginner to Intermediate-level computer experience. Organized and detail-oriented. Manual dexterity for working with small components. Position involves continual lifting, lowering, and carrying packages that typically weigh 25-40 lbs. and managing packages up to 150 lbs. as well as standing/stooping for long periods of time.

Compensation: $17/hr

This is a seasonal, full-time position at the pay rate of $17 per hour. Opportunities for overtime may be available. Benefits are not included for seasonal positions.

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Service Technician (Landscaping)

Do you love the water and being outside? Are you good with people and take pride in your work?

We are looking for people who love to be outdoors and have the ability to communicate effectively and professionally with our customers. Our applicators are involved in the management of nuisance algae and aquatic weeds in and around our customer's waters, while being good stewards of the environment.

Requirements: Must possess a valid Michigan Driver's License with a clean driving record. Experience in chemical application and pesticides is preferred, but is not required. We offer training and certifications.

Compensation: $18-22/hr plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Service Technician Assistant (Landscaping)

Do you love the water and being outside? Are you looking for summer work with an option to turn into year-round? Are you good with people and take pride in your work?

Our Service Technician Assistant is a critical contributor to providing our customers with quality service. Our technicians are involved in the management of nuisance algae and aquatic weeds in and around our customer's waters, while being good stewards of the environment.

Requirements: Highly organized, detail-oriented, outgoing and pleasant with a focus on safety and procedures. Excellent verbal and written communication skills. Experience in construction, landscaping, or horticulture industries a plus, but not required.

Compensation: $14-17/hr plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Customer Service / Technical Sales Rep
($45,000 to $70,000)

Do you enjoy breaking down complex information into easy, shareable knowledge? Are you an enthusiastic contributor to your team? Our Pond Techs are a critical contributor to providing our customers with quality service and technical support. In peak season, we receive a high volume of inbound calls. You should anticipate 50-70 calls per day to assist customers with troubleshooting their pond issues.

Our Pond Tech role is a full-time/year-round position that is hybrid. It offers time to work both at home and onsite at our headquarters in Armada, MI. Applicants should live within 120 miles or up to 2 1/2 hours away from our location.

Requirements: One year of face-to-face sales or customer service experience preferred. Basic mathematic calculations, conversions & ratios. Ability to effectively communicate with customers while documenting relevant information regarding their interaction. Technical background is a plus. The hands-on mindset with the ability to work in an office environment.

Compensation: $21-25/hr based on experience, plus incentives and benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Shipping/Warehouse - Flexible Part-Time

Do you enjoy being on the go and working in a fast-paced environment? Are you looking for a clean, well-lit workspace with a family feel to it? Are you looking for a place to work that provides an established process in which you can learn with practice?

Our Warehouse employees are instrumental as we deliver quality service to our customers. Expect thorough training in our shipping process which requires a focus on accuracy and detail.

Requirements: Shipping and assembly experience are a plus. Beginner to Intermediate-level computer experience. Organized and detail-oriented. Ability to follow procedures methodically. Manual dexterity for working with small components. Position involves continual lifting, lowering, and carrying packages that typically weigh 25-40 lbs. and managing packages up to 150 lbs. as well as standing/stooping for long periods of time.

Compensation: $17/hr

This is a part-time position at the pay rate of $17 per hour. Benefits are not included for part-time positions.

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