About Us

About Our Company

The Pond Guy is a growing company with over 140 employees. We are a pond and lake, water garden supply and service company with customers in all 50 states.

Full Time Employment

While we do offer a few positions to those looking for extra work in the summer, the rest of our employees are with us year-round. You're probably asking yourself, "What can they do to a pond that's frozen over?" The short and simple answer is not much, but this doesn't mean we don't stay busy! As our busy season continues to grow, the preparation time grows with it. We dedicate a lot of our winter months to training our employees and completing projects to make our busy season that much easier and efficient for our customers and our employees. In addition, the business-to-business side of our company, builds and manufactures inventory during the winter for spring distribution.

Core Values

At The Pond Guy we put emphasis on our Core Values — we strive to demonstrate them in our day to day life. Read more about our core values on our team page.

Benefits

Your Health is Important to Us

Health, vision and dental insurance for you and your dependents. The Pond Guy provides a monthly contribution to help cover these costs. Short-term disability insurance. This is a great option for employees as it provides coverage for injuries and/or surgeries for events that occur outside of work as well as maternity leave. Life insurance at NO COST to the employee.

We Help You Plan for the Future

401k with employer match. Our plan is absolutely amazing! Once eligible, if you choose not to contribute to your 401k, The Pond Guy still provides a 3% match. If you contribute 5% or more, The Pond Guy ups their contribution to 4%. Profit Sharing is rolled into your 401k.

Work and Life Balance

Paid Time Off (PTO) after 90 days. Immediate eligibility for eight (8) company-paid holidays.

Culture is Key

We’ve all had that first day on the job... The one where we’re so impressed with the company’s excitement of their core values only to find out that that’s it. That’s where it ends. The book shuts and they're never spoken of again. That’s not us. We know that to ensure our culture reflects our core values we must practice them every day and work hard to continue, grow and sharpen them. We openly discuss these core values through our quarterly review process as well as through our training. We actively look for individuals to join our team who share these values!

Life at The Pond Guy

A Look Inside The Pond Guy

We care greatly about the health of our tribe members and their families. Due to the recent events of COVID-19 we have transitioned many of our positions to temporarily work from home when possible. For those still reporting to the office social distancing and additional cleaning measures are in place. When we are able to be together again our new spaces promote our tribe mentality. We have a brand new, kitchen and break room which features café style seating and couches. We also have an outside eating area with a great view of our Koi pond and a full-size pond just a 5-minute walk away with another great seating area. We have our own iced tea machine which is made daily and our own slushy machine for those hot days!

Hands down the top ranked item that employees love about working here is the people. Employees often describe our working environment as a laid-back environment with high expectations. Very contradictory right? We say the same thing every time it comes up. It's usually explained as a place they feel they can relate and communicate with coworkers and enjoy the comradery and teamwork of driving to meet their goals together. Our culture creates an environment of caring and working hard to ensure our customers receive a quality product in an efficient manner.

Careers

When people hear The Pond Guy, they most commonly picture 2 guys in a garage with a boat or a sprayer and are surprised when they learn of everything we do in house. Our departments consist of Accounting, Customer Service (phone and face-to-face), Outside Sales, Facilities/Maintenance, Production, Product Development, Repair Center, Warehouse (Shipping & Receiving), Marketing, Creative Design, IT, Software Development, HR, Purchasing and Local Services which includes Applicators and Technicians. Our non-busy season allows us to do cross training and provide exposure to the different possibilities for career growth.

Find Your Role in the Tribe

Amazon Marketplace Manager

Do you like working in a fast-paced environment where the focus is on details and getting things "right"? Are you a decisive self-starter with a scrappy, get-it-done attitude who is passionate about analyzing data to solve business problems?

This position will own marketplaces and related projects from end-to-end, influencing business decision making, improving the customer experience, and increasing revenue through existing and potential future marketplace partners (Amazon, eBay, Walmart). This position is responsible for the effective use of catalog management systems and other tools to manage the operational responsibilities of our marketplace business. This position will also be responsible for issue identification and resolution related to item set up, brand management, customer service, and fulfillment.

Requirements: 5+ years of experience in Marketplace advertising and management. Strong understanding of Amazon Seller Central, and other third-party marketplaces including eBay and Walmart. Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills.

Compensation: This is a full time position plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Lead CNC Programmer & Operator

Do you prefer a professional workplace where the focus is on details and getting things "right"? Are you concerned with accuracy and like to have the necessary training to become an expert? Are you looking for a stable, yet fast-paced dynamic environment filled with day-to-day variety?

The TPG family of companies employs over 140 full-time employees operating out of a 150,000 sq. ft. of combined office, manufacturing, and warehouse space. With core competencies in engineering, manufacturing, and formulation of specialty products to improve the water quality and aesthetics of both natural and man-made waterbodies. Servicing customers in The United States, Canada, Mexico, and several overseas markets, selling both B2B and B2C. We are looking to add to our existing product development team with a Lead CNC Programmer & Operator well versed in Computer Aided Design. This position will be responsible for creating drawings that exhibit the detail and method of assembly for a variety of consumer products and mechanical components. Anticipate clear examples of what level of quality is expected. As we continue to grow, we are looking for a programmer who can grow with us.

Requirements: Minimum 5-7 years' experience in CNC programing. Proficient math skills in geometry, trigonometry, and Mastercam software. Knowledge of common terms and techniques. Familiarity with injection mold building is a plus.

This position will require extensive use of a computer. This position involves a high degree of interaction with engineers and other departments (Purchasing, Production, Customer Service, etc). Organization, follow up and communication skills are important factors in daily administration of this position.

Availability: This is a full-time, 40+ hour per week position working between the hours of 6am and 6pm Monday – Friday with opportunity for overtime during peak times.

Compensation: This is a full-time hourly position starting at $28-$35 per hour with benefits.

(Blue Cross Blue Shield Healthcare, Dental, Vision, Short and Long-term Disability, Life, Accidental, and Critical Illness Insurance, Paid Time Off, Holiday Pay, 401k with 4% employer match and year-end profit sharing, Referral program with opportunities to earn $1,000 per referral.)

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Customer Care Support
(Customer Service / Administrative Assistant)

Do you find it rewarding to do things the "right way" and receive recognition for it? Are you seeking a professional workplace with established processes? Are you looking for a stable, yet fast-paced dynamic environment where you're treated like family and people care about one another?

Our Customer Care Support rep is a critical member of our team and we know that having a great support system is crucial to our culture. This is an excellent opportunity for a self-motivated administrative assistant with excellent customer service skills. This position requires interaction between multiple departments in the company in order create wonderful customer experiences worth talking about. Computer skills are a must. This position will offer you the opportunities for career advancement within our growing company.

Requirements: One year of administrative work preferred. Ability to learn quickly and retain a large amount of information. Excellent written and verbal communication skills. Proficient computer knowledge in word and excel. Hands-on mind set with ability to work in an office environment. High School diploma, college degree preferred.

Compensation: $16-18/hr plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Customer Service / Technical Sales Rep
($45,000 to $70,000)

Do you enjoy breaking down complex information into easy, shareable knowledge? Are you an enthusiastic contributor to your team? Our Pond Techs are a critical contributor to providing our customers with quality service and technical support. In peak season, we receive a high volume of inbound calls. You should anticipate 50-70 calls per day to assist customers with troubleshooting their pond issues.

Our Pond Tech role is a full-time/year-round position that is hybrid. It offers time to work both at home and onsite at our headquarters in Armada, MI. Applicants should live within 120 miles or up to 2 1/2 hours away from our location.

Requirements: One year of face-to-face sales or customer service experience preferred. Basic mathematic calculations, conversions & ratios. Ability to effectively communicate with customers while documenting relevant information regarding their interaction. Technical background is a plus. The hands-on mindset with the ability to work in an office environment.

Compensation: $21-25/hr based on experience, plus incentives and benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Digital Marketing Manager

Do you prefer a professional workplace where the focus is on details and getting things “right”? You are concerned with accuracy and like to have the necessary training to become an expert. Do you like to face challenges and make decisions on your own? You’re a decisive self-starter with the competitive drive to win.

With a strong focus in new customer acquisition and customer retention, this position is the key to future growth. This position will be responsible for planning, optimizing, implementing and analyzing paid and organic search engine marketing activities and will be on the forefront of new search technologies.

Requirements: 3-5 years in a Digital Marketing Management role. 5+years of experience in overseeing and monitoring paid search campaigns and KPIs. 2+ years in social media or digital execution. Deep understanding of analytical tools, approaches and methodologies for customer acquisition.

Compensation: This is a full time position plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Process Engineer

Do you often see a chance to make a process better or more efficient and take action to make those changes? Do you prefer a professional workplace where the focus is on details and getting things "right"? Are you concerned with accuracy and like to have the necessary training to become an expert? Are you looking for a stable, yet fast-paced dynamic environment where you're treated like family and people care about one another? 

With a reputation for fast delivery, quality and superior customer service, our Process Engineer will be a critical member of our Quality team. There is a family dynamic at TPG, Inc. that extends to the customer as we strive to give them the highest quality service possible, and that quality service starts with our products.

Requirements: 3+ years experience in manufacturing, process and production process development. In-depth knowledge of process and mechanical engineering. Strong analytical and logic skills. Ability to read and interpret mechanical drawings and documents. Mechanical aptitude and good math skills.

Compensation: This is a full time hourly position plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with 4% employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Production

All openings for this position have been filled. If you would like to be considered when openings become available, please submit your resume.

Are you looking for a clean, quiet, family environment with GREAT hours? Are you looking for a place to work that provides an established process in which you can learn with practice? Do you prefer a professional workplace where the focus is on details and getting things "right"?

Our Production employees are instrumental as we deliver quality service to our customers. Expect thorough training in our production process which requires a focus on accuracy and detail. There is a family dynamic that extends to the customer as we strive to give them the highest quality service possible.

Requirements: Production and assembly experience a plus. Beginner to Intermediate-level computer experience. Ability to follow procedures methodically.

Compensation: $15-18/hr plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Purchasing Agent

Do you enjoy utilizing your resources to maximize outcomes? Have you always been able to leverage your relationships to optimize results? Do you often find yourself recognizing trends and finding the best strategy to achieve success?

The Pond Guy / Airmax, Inc. is the leading manufacturer of pond, lake, and water garden products including aeration systems, fountains, and water treatments. The Pond Guy sells nationwide to both end-users and a network of Airmax distributors. The Purchasing Agent position will be responsible for purchasing raw materials. We need someone for this position who is enthusiastic about building relationships and problem-solving.

This person is instrumental in providing quality service and on-time deliveries to our customers. The Purchasing Agent will report directly to the Purchasing Manager. There is a family dynamic at The Pond Guy that extends to the customer as we strive to give them the highest quality possible.

Requirements: This is a “hands-on” position that works cross-functionally with Manufacturing, Shipping, and Receiving. This position requires high attention to detail, process development, and implementation knowledge, along with the ability to adapt to a changing environment. This person should continually add value to the organization beyond their day-to-day tasks.

To be successful in this role, you need to have strong computer skills, and proficiency in Microsoft Excel skills. Excellent analytical and problem-solving skills with a mechanical mindset. Excellent communication and organizational skills. Five plus years of experience in purchasing, knowledge of business and manufacturing processes, and a proven ability to manage multiple projects at one time. Knowledge of Microsoft Dynamics (GP) is a plus.

Availability: You must be available to work between the hours of 7:30 am and 5 pm Monday – Friday with the occasional evening or Saturday for projects that must be done outside of normal business hours.

Compensation: This is a full-time salaried position with benefits.

(Blue Cross Blue Shield Healthcare, Dental, Vision, Short and Long-term Disability, Life, Accidental, and Critical Illness Insurance, Paid Time Off, Holiday Pay, 401k with 4% employer match and year-end profit sharing, Referral program with opportunities to earn $1,000 per referral.)

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Quality Inspector

Do you prefer a professional workplace where the focus is on details and getting things "right"? Are you concerned with accuracy and like to have the necessary training to become an expert? Are you looking for a stable, yet fast-paced dynamic environment where you're treated like family and people care about one another?

The Pond Guy / Airmax, Inc. is the leading manufacturer of pond, lake, and water garden products including aeration systems, fountains, and water treatments. The Pond Guy sells nationwide to both end-users and a network of Airmax distributors. Our Quality Inspector is a critical contributor to ensuring quality supplies and services are provided to customers at all levels. This position will perform daily inspection checks to ensure that quality standards are being met and current manufacturing processes are followed. This position reports directly to the Quality Manager.

Requirements: Minimum of 3 years of quality control experience or a technical degree with 1-2 years of experience. Proven history of understanding industry safety standards and quality expectations. Proficiency in Microsoft Office, Excel, and Word specifically. Excellent written and verbal communication skills with a high level of visual awareness. Knowledge of handheld measuring devices (Calipers, Micrometers, and Indicators). Technical background is a plus.

The Quality Technician should become an expert while completing procedures with precision and quality. You'll have the ability to learn quickly through training and work independently in a fast-paced environment.

Availability: You must be available to work 40-50 hours per week between the hours of 6 am-6 pm.

Compensation: This is a full-time salaried position with benefits.

(Blue Cross Blue Shield Healthcare, Dental, Vision, Short and Long-term Disability, Life, Accidental, and Critical Illness Insurance, Paid Time Off, Holiday Pay, 401k with 4% employer match and year-end profit sharing, Referral program with opportunities to earn $1,000 per referral.)

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Quality Technician

Do you prefer a professional workplace where the focus is on details and getting things "right"? Are you concerned with accuracy and like to have the necessary training to become an expert? Are you looking for a stable, yet fast-paced dynamic environment where you're treated like family and people care about one another? 

The Pond Guy / Airmax, Inc. is the leading manufacturer of pond, lake and water garden products including aeration systems, fountains and water treatments.  The Pond Guy sells nationwide to both end-users and a network of Airmax distributors. Our Quality Technician is a critical contributor to ensuring quality supplies and service are provided to customers at all levels. Using high accuracy and detail, our Quality Technician will review incoming orders for discrepancies and damages and distribute the shipment to the correct department. This position reports directly to the Quality Manager. 

Requirements: Minimum of 5 years of quality control experience or a technical degree with 2 years of experience. Proven history of understanding industry safety standards and quality expectations. Proficiency in Microsoft Office, Excel, and Word specifically. Excellent written and verbal communication skills with a high level of visual awareness. Knowledge of handheld measuring devices (Calipers, Micrometers, and Indicators). Technical background is a plus.

We need a self-motivated Quality Technician that has a desire to become an expert while completing procedures with precision and quality.  You'll have the ability to learn quickly through training and work independently in a fast-paced environment. This person should continually add value to the organization beyond their day-to-day tasks.

Availability: You must be available to work 40-50 hours per week between the hours of 6am-6pm.

Compensation: This position pays $24-28/hr. This is a full-time position with benefits.

(Blue Cross Blue Shield Healthcare, Dental, Vision, Short and Long-term Disability, Life, Accidental, and Critical Illness Insurance, Paid Time Off, Holiday Pay, 401k with 4% employer match and year-end profit sharing, Referral program with opportunities to earn $1,000 per referral.)

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Service Technician (Landscaping)

Do you love the water and being outside? Are you good with people and take pride in your work?

We are looking for people who love to be outdoors and have the ability to communicate effectively and professionally with our customers. Our applicators are involved in the management of nuisance algae and aquatic weeds in and around our customer's waters, while being good stewards of the environment.

Requirements: Must possess a valid Michigan Driver's License with a clean driving record. Experience in chemical application and pesticides is preferred, but is not required. We offer training and certifications.

Compensation: $18-22/hr plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Service Technician Assistant (Landscaping)

Do you love the water and being outside? Are you looking for summer work with an option to turn into year-round? Are you good with people and take pride in your work?

Our Service Technician Assistant is a critical contributor to providing our customers with quality service. Our technicians are involved in the management of nuisance algae and aquatic weeds in and around our customer's waters, while being good stewards of the environment.

Requirements: Highly organized, detail-oriented, outgoing and pleasant with a focus on safety and procedures. Excellent verbal and written communication skills. Experience in construction, landscaping, or horticulture industries a plus, but not required.

Compensation: $14-17/hr plus benefits.

(Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance)

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Shipping/Warehouse- All Shifts (Full Time, Part Time & Seasonal)

All openings for this position have been filled. If you would like to be considered when openings become available, please submit your resume.

Do you enjoy being on the go and working in a fast-paced environment? Are you looking for a clean, well-lit workspace with a family feel to it? Are you looking for a place to work that provides an established process in which you can learn with practice?

Our Warehouse employees are instrumental as we deliver quality service to our customers. Expect thorough training in our shipping process which requires a focus on accuracy and detail. There is a family dynamic at TPG that extends to the customer as we strive to give them the highest quality service possible.

Requirements: Shipping and assembly experience are a plus. Beginner to Intermediate-level computer experience. Organized and detail-oriented. Ability to follow procedures methodically. Manual dexterity for working with small components. Position involves continual lifting, lowering, and carrying packages that typically weigh 25-40 lbs. and managing packages up to 150 lbs. as well as standing/stooping for long periods of time.

Availability & Compensation

We have openings for full-time, part-time and seasonal positions. During our peak season (March through August) our distribution center operates from 7AM to 10:30PM, Monday through Friday. Saturdays may be available during peak season.

During the months of September through February the hours of operation are 7AM to 3:30PM, Monday through Friday.

The following shifts are available:
• Don't see a shift that works for you? Flexible shifts can be tailored to your availability. Schedules must be a minimum of 5 hours and during the hours of 7AM-10:30PM
• 7AM-3:30PM - $17 per hour, full-time (40+ hours) and part-time (24 hours or less) availability
• 2PM-10:30PM - $18 per hour, seasonal availability

Benefits are included for full-time permanent positions. (Health, Dental and Vision Benefits, Life Insurance, Paid Time Off, Holidays, 401k with employer match, Short-term Disability, Long-term Disability, Critical Illness Insurance and Accident Insurance). 

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